Please find below our main Terms & Conditions.
Other factors such as set up times, placement/installation of rental items, movement of any pieces during the event, additional support required from Weddings & Whimsy or event specifics will, as always, be covered via normal communication between all parties as per the standard personal practice of Weddings & Whimsy and our trusted partners/clients.
Payment Policy:
To secure both the date and rental items (and unless informed otherwise) a 30% non-refundable deposit is required.
Once the deposit has been received Weddings & Whimsy will set aside the specific rentals for the event; therefore, not allocating them to another event on the same date.
Additional rentals can be added to the original order after the deposit has been paid (subject to availability).
The remaining balance should be settled no later than one day prior to the scheduled event date.
Payments are accepted via bank transfer to our Greek business account (details available upon request).
Please note that Weddings & Whimsy require receipt of the total deposit amount to their bank account, with all bank charges being covered by the sender.
All our prices, as stated in the brochures are presented prior to VAT (at the current rate).
Specialist Pricing/Quotations for pieces not inside our collection:
Specialist Constructions/Bespoke Creations:
In these cases the prices quoted will be valid for three months from the initial offer date. After this time, should a non-refundable deposit not be received, W&W reserve the right to re-quote in case of material cost increases.
Materials/Product from Third Party Suppliers:
In these cases where Weddings & Whimsy are requested to order pieces/materials from third party suppliers/providers we will issue pricing via email based on a) prices provided to us at the time, b) available quantities at the time.
Once the order has been confirmed, W&W will re-check pricing and available quantities. Should either have changed since the initial email communication, you will be informed.
Deposits:
For either of the cases above a non-refundable deposit will be required to book the pieces. The amount or percentage of deposit may be different from our standard 30%; however, we will discuss this on a case-by-case basis.
Delivery & Transportation Costs:
PLEASE contact us for delivery/transportation charges. These will depend on total order value, venue access, number of journeys required to carry individual pieces, collection time (if after 1am) and staff required.
Additional Charges:
There are factors, such as below (not an exhaustive list) that may require W&W to charge additional fees. These include such requirements as:
- Collection times for events that finish after 1am (if the venue cannot allow collection the next morning)
- Multiple installations
- Multiple collections at different times
As with all circumstances/requirements outside of our normal working conditions, we will discuss on a case-by-case basis and agree a solution that provides the best for everyone involved.
Reduction of Pieces:
W&W can accept reductions to the number of pieces originally secured for an event (for example in the case of a reduction in guest numbers) up to two calendar months prior to the event date.
We believe this to be reasonable, given that RSVPs should have been issued and received back by the couple in advance of two months prior to the event date.
Of course, in some cases, there are extenuating circumstances which may result in a reduction of guest numbers, and as always, we can discuss these on a case-by-case basis and make any decision as necessary.
General Terms of Hire:
- Usual hire period for rental items is maximum 24 hours.
- Unless agreed in advance, items are offered on a purely rental basis, therefore remain the property of Weddings & Whimsy so please do not remove them from the venue.
Force Majeure:
- Weddings & Whimsy cannot be held liable for failure or delay in the performance of their obligations under this Agreement if such performance is delayed or hindered by the occurrence of an unforeseeable act or event which is beyond their reasonable control (“Force Majeure Events”).
- Force Majeure Events shall include, but are not limited to Acts of God, natural disasters, extreme weather conditions, strikes, earthquakes, plagues, pandemics, epidemics, government intervention, directives or policies or other situations beyond Weddings & Whimsy’s control.