Please find below our main Terms & Conditions.
Other factors such as set up times, placement/installation of rental items, movement of any pieces during the event, additional support required from Weddings & Whimsy or event specifics will, as always, be covered via normal communication between all parties as per the standard personal practice of Weddings & Whimsy and our trusted partners/clients.
To secure both the date and rental items a 30% non-refundable deposit is required.
Once the deposit has been received Weddings & Whimsy will set aside the specific rentals for the event; therefore, not allocating them to another event on the same date.
Additional rentals can be added to the original order after the deposit has been paid (subject to availability).
The remaining balance should be settled no later than one day prior to the scheduled event date.
Payments are accepted via bank transfer to our Greek business account (details available upon request). Please note that Weddings & Whimsy require receipt of the total deposit amount to their bank account, with all bank charges being covered by the sender.
All our prices, as stated in the brochures are presented prior to VAT (at the current rate).
This policy has been designed to try and best serve our clients in relation to the ongoing COVID situation. Please do contact us for any specific cases that fall outside of this.
As a company Weddings & Whimsy will strive to accommodate any need to postpone a pre-booked or 2021 event; transferring the pre-paid 30% non-refundable deposit to a new 2021 or 2022 date (subject to availability of both date and requested rental pieces) without any additional charge and honoring the price already provided.
Please contact us in case of the need to reschedule the event until 2023.
If there is a need for cancellation of an event and this is specific to the current, ongoing COVID travel restrictions/travel bans/Government Directives for certain countries and postponement is not an option please contact us to discuss.
Delivery & Transportation Costs:
PLEASE contact us for delivery/transportation charges. These will depend on total order value, venue access, number of journeys required to carry individual pieces, collection time (if after midnight) and staff required. We will always do our best to keep these costs as low as possible.
General Terms of Hire:
• Usual hire period for rental items is maximum 24 hours.
• Unless agreed in advance, items are offered on a purely rental basis, therefore remain the property of Weddings & Whimsy so please do not remove them from the venue.
• Weddings & Whimsy cannot be held liable for failure or delay in the performance of their obligations under this Agreement if such performance is delayed or hindered by the occurrence of an unforeseeable act or event which is beyond their reasonable control (“Force Majeure Events”).
• Force Majeure Events shall include, but are not limited to Acts of God, natural disasters, extreme weather conditions, strikes, earthquakes, plagues, pandemics, epidemics, government intervention, directives or policies or other situations beyond Weddings & Whimsy’s control.